Open tenders / Catering & food
Planned procurement · Notice 091713-2026
Provision of Asylum Support and Accommodation Services
- Value
- Value not stated
- Stage
- Early notice
- Where
- UK-wide
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Sep 2029 – 31 Aug 2036
In plain English
The Home Office is preparing a major long-term re-procurement (called FACT) to replace its existing asylum support and accommodation contracts, covering accommodation, transport, sustenance, safety and audit services across the UK, running from 1 September 2029 to 31 August 2036. This is a market engagement notice ahead of tendering, not a live bid opportunity, and some elements (Service User Assistance, External Assurance) will be procured separately later.
Good fit for: Large accommodation, facilities management or transport providers with experience delivering national-scale public welfare contracts, likely as part of a consortium.
- Details may change before tendering starts
The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.
- Part of the work will use the Light Touch regime under the new Procurement Act
The Home Office intends to procure a proportion of the services under the Light Touch regime in accordance with the Procurement Act 2023.
- Service User Assistance is being run as a separate competitive process, not part of this one
Service User Assistance will be procured via a separate Competitive Flexible Procedure (CFP), supported by its own Market Engagement (ME) activity, and is therefore out of scope of the current procurement.
- External Assurance is procured through a different route entirely
External Assurance will be procured via an alternative route and does not form part of this CFP.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The Future Asylum Contracts Transformation (FACT), formerly Asylum Support and Accommodation Programme (ASAP), is a long-term transformation programme in the delivery of asylum support and accommodation services. The objective is a transformative re-procurement of services to replace the following contracts: • Asylum Accommodation Support Contracts (AASC) • Advice Issue Reporting and Eligibility (AIRE) • Bridging Accommodation and Travel Services (BATS) • Asylum Support Payments (ASP) The Home Office will be going to market for supplier(s) who can: 1. Accommodation Provision – Identify, acquire, and maintain a diverse range of safe, suitable, and legally compliant accommodation types within agreed timescales and contracted regions to meet the varied needs of asylum seekers. Ensure accommodation aligns with statutory and regulatory standards, and is approved and allocated in collaboration with Local Authorities to support lawful use, community integration, and minimal impact on local services. 2. Accommodation Management – Maintain accommodation to defined standards throughout its lifecycle, with robust systems in place for maintenance, temporary housing, and complaint communication and resolution to ensure a safe, suitable, and responsive living environment for asylum seekers. 3. Transport – Arrange, manage, and deliver a 24/7/365 transportation service that is safe, timely, and responsive to asylum seeker needs in line with Home Office policy, whether independently or as directed by the Home Office. This includes the use of suitable, appropriately equipped, roadworthy vehicles and professional drivers, supported by an appropriate IT booking system, and ensuring the transport of asylum seekers, their dependents, and permitted belongings with appropriate assistance and…
Procedure: not stated. Published 29 Sep 2026.
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