Preliminary Market Engagement Round 3 for the Life in the UK (LITUK) Secure Digital Test and Digital Online Learning Materials Service

What the buyer says

The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies. UK Visas and Immigration (UKVI) plays an integral role in delivering this vision, managing millions of applications annually, enabling foreign nationals to visit, study, work or settle in the UK. As part of the evolution of existing services, UKVI pursues the transformation and modernisation of services in a manner that enhances customer experience and ensures accurate and efficient outcomes. One of the core services delivered by UKVI is the Life in the UK test, an essential component of the route to settlement in the UK and to UK citizenship. The Life in the UK Secure Digital Test and Digital Online Learning Materials Service (LITUK) Project is procuring a new service; enabling the continued delivery of front-end services, balancing continuity with improvements and transformation. LITUK aims to move to a 'Digital-by-Default' approach, while upholding the rigorous standards necessary to support UKVI immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their knowledge of life in the UK with confidence and convenience throughout their UK immigration journey. The purpose of this second round of Preliminary Market Engagement is to gather insights from the market regarding the desired solution, which will inform and support Departmental decision-making processes. At this stage, no final decisions have been made regarding the preferred solution. Please Note: the content of this Preliminary Market Engagement Notice may be subject to change.