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Open tenders / Architecture, engineering & surveying

Planned procurement · Notice 102950-2026

London Cable Car Customer Enhancements

Transport for London

Value
Value not stated
Stage
Early notice
Where
London
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
30 Jul 2027 – 31 Mar 2029

In plain English

Transport for London wants one supplier to design and build a programme of customer experience improvements at the London Cable Car, mainly at the South Terminal at Greenwich Peninsula, London. The work runs from 30 July 2027 to 30 March 2029 and covers design, prefabricated structures, exhibition displays, lighting, signage, digital and audiovisual content, and the build work.

Good fit for: A design-and-build firm or consortium able to combine exhibition, lighting, signage, audiovisual and construction work on a visitor attraction.

The catch (with the notice's own words):
  • Two-stage process: questionnaire first, then shortlist an initial Procurement Specific Questionnaire (PSQ) stage followed by an Invitation to Tender (ITT) stage for shortlisted suppliers
  • Single supplier must cover design and build appointment of a single supplier to provide concept design, detailed design and build/implementation services
  • Bids via TfL's SAP Ariba portal Tender documents will be provided electronically via SAP Ariba eSourcing portal.
  • Works contract on NEC3 terms with TfL changes NEC3 Engineering and Construction Short Contract with TfL amendments

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

Transport for London intends to conduct a competitive procurement for the appointment of a single supplier to provide concept design, detailed design and build/implementation services for a programme of customer experience enhancements at the London Cable Car, with a primary focus on the South Terminal at Greenwich Peninsula. The programme forms part of TfL's strategy to enhance the London Cable Car customer experience and support its continued development as a leading leisure attraction while maintaining its transport function. The successful supplier will be required to develop and deliver a coordinated package of enhancements anticipated to include: • Concept and detailed design services. • Modular and prefabricated structures. • Customer experience, exhibition and interpretation solutions. • Lighting solutions. • Signage, branding and wayfinding. • Digital content and audiovisual solutions. • Associated build and implementation works. The procurement is anticipated to be conducted through a Competitive Flexible Procedure comprising multiple stages, including an initial Procurement Specific Questionnaire (PSQ) stage followed by an Invitation to Tender (ITT) stage for shortlisted suppliers. Suppliers interested in participating in this procurement are encouraged to register on TfL's SAP Ariba eSourcing portal https://service.ariba.com/Supplier.aw/109527060/aw?awh=r&awssk=u5ZC6LdK&dard=1 Tender documents will be provided electronically via SAP Ariba eSourcing portal. The works are anticipated to be procured using the NEC3 Engineering and Construction Short Contract with TfL amendments. TfL reserves the right to amend the scope, procurement route and associated procurement timetable described in this notice.

Read the official notice Tender documents

Getting the documents

service.ariba.com (the buyer's own site, usually free to register).

Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 30 Oct 2026.

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