Open tenders / Training & education
Open tender · Notice 091630-2026
TfL 97139 - Bus Driver Quality Monitoring
- Value
- £2.2m
- Closes
- 30 Oct 2026 (15 days)
- Where
- London
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 27 Mar 2027 – 27 Mar 2031
In plain English
Transport for London wants a supplier to run an ongoing quality assessment and monitoring programme for bus drivers, checking safety standards, passenger comfort and operational performance throughout their employment. The contract is valued at £2,200,000 and runs from 27 March 2027 to 27 March 2031, covering London.
Good fit for: Training or assessment providers experienced in driver monitoring, transport safety or workforce quality assurance programmes.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to: • Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments • Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website • Provide adequate personnel to conduct the assessments • Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators
Procedure: Open procedure (Open: anyone can bid, in one stage). Published 29 Sep 2026.
Similar open tenders
- Bikeability Cycle Training · Norfolk County Council · closes 19 Oct
- Early Learning, Childcare and Brokerage Services · Dumfries and Galloway Council · closes 19 Oct
- E Portfolio · Yorkshire Ambulance Service NHS Trust · closes 19 Oct
- Provision of First Aid Training Delivery to HES Employees · Historic Environment Scotland · closes 19 Oct
- Provision of Large Goods Vehicle (LGV) Training and Assessment 2026- 2030 (3 Lots) · Department for Infrastructure · closes 19 Oct
Want tenders like this, matched to your firm?
Winnable emails the few new tenders that fit you each weekday, with the catch spelled out. £29/month after a 14-day free trial (card needed to start, nothing charged during it).