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Open tender · Notice 079342-2026

Out of hours call handling

Phoenix Community Housing

Value
£38k
Closes
9 Oct 2026 (15 days)
Where
London
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
11 Jan 2027 – 11 Jan 2030

What the buyer says

Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.

Procedure: Below threshold - open competition. Published 20 Aug 2026.

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