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Planned procurement · Notice 084997-2026

Employee Voice Pre Market Engagement

Ofcom

Value
Value not stated
Stage
Early notice
Where
London
Lots
1
Suitable for SMEs
Not stated
Contract
1 Apr 2027 – 31 Mar 2031

In plain English

Ofcom is talking to potential suppliers before it buys an "employee voice" system - a pulse survey tool that allows short, frequent staff surveys, run across different groups and topics at the same time, with analysis of the results. This is early market engagement only; any resulting contract is shown as running from 1 April 2027 to 31 March 2031.

Good fit for: Employee engagement / pulse survey software providers and staff survey research firms.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

Organisations are invited to take part in the pre maket engagement seek input from market participants to inform and help Ofcom inform our procurement strategy for our employee voice programme. Ofcom currently relies on an annual colleague survey as the primary means of gathering measurable feedback on employee experience. This model does not provide sufficiently timely or agile insight into emerging colleague experience, culture, engagement and organisational challenges. As a result, there is a risk that feedback is gathered too infrequently to support timely action and evidence-based decision making. The opportunity is to explore how to procure a pulse survey tool that enables shorter, more frequent colleague surveys, as well as the ability to run multiple surveys in parallel across different populations and topics. This would support a more agile employee listening model, provide quicker insight into priority issues, and strengthen the link between colleague feedback and visible action.

Procedure: not stated. Published 8 Sep 2026.

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