Open tenders / Architecture, engineering & surveying
Planned procurement · Notice 087703-2026
Disrepair Works & Case Management Managed Service (DMS)
London Borough of Lewisham
- Value
- £3.8m
- Stage
- Early notice
- Where
- London
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 31 May 2027 – 31 May 2029
In plain English
Lewisham Council is looking for a consultant-led firm (or a consortium led by a professional services consultant) to run a managed service handling housing disrepair claims and the repair works that follow, covering surveying, case management and works delivery. The contract is valued at about £3.8m and would run from 31 May 2027 to 31 May 2029; at present the council is only talking to the market to test capacity and ideas before a formal tender.
Good fit for: Building surveying or property consultancy firms with housing disrepair case management experience, or consortium partners with repairs contractors.
Watch out: The lead must be a professional services consultant - repairs contractors would need to join a consortium rather than bid alone; Scale: roughly 800-850 open claims plus around 35 new ones a month, so real capacity is needed; This is early market engagement, not the tender itself - the actual deadline and buying process are not yet stated
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.
Procedure: not stated. Published 16 Sep 2026.
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