Open tender · Notice 089312-2026
ICT Managed Service Partner
Mosaic Schools Learning Trust
- Value
- £3m
- Closes
- Not stated
- Where
- North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Feb 2027 – 31 Jan 2032
In plain English
A group of ten schools in Bromley and Kent wants one company to run all its IT for five years from February 2027, covering a help desk open 52 weeks a year including out of hours, on-site staff during term time, infrastructure design and installation, monitoring and patching, staff training and ICT strategy advice. The contract is valued at around £3m and may also include extra technology and change projects.
Good fit for: Established IT managed service providers with schools/education experience and on-site engineer capacity in south-east London and Kent.
Watch out: Single lot worth about £3m over five years, so bidders must cover the whole trust; Must provide on-site staff at ten schools plus out-of-hours help desk cover all year; Buyer is using a competitive flexible process, so expect several stages and a heavy bid workload; Responsibility for all ICT against an agreed service level agreement, including managing third-party suppliers
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Mosaic Schools Learning Trust is a Multi-Academy Trust (MAT) established in September 2024 combining Connect Schools Academy Trust & Compass Academy Trust to form a new dynamic Trust of ten strongly performing schools across Bromley and Kent. Our Trust has been established following a collaborative partnership between the two Trusts that has grown into a strong desire to combine our collective resources to continue to grow and to advance education for the public benefit. We have a strong MAT vision and a shared culture through Core Values and Key Principles, but retain the identity and uniqueness of each of the schools within their respective communities. At the heart of the Trust is the focus on school improvement, staff development and ensuring that our pupils receive the absolute best educational experience. We adhere to a philosophy of continual improvement. We are a family of schools with a plan for further growth and aim to welcome more primary academies and more primary children into our MAT over the coming years. For more information, please visit https://www.mosaicschoolslearningtrust.org/ Procurement The ICT Support at the Trust is currently provided by a single outsourced support provider who provides a mix of scheduled onsite visits and remote support. As a result of a change in circumstances, the Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years. This procurement includes (but may not be limited to) the items listed below. • A core managed service, covering management of all ICT against an agreed SLA • A Service Desk, available 52 weeks a year including out of hours access • On-Site local staffin…
Procedure: Competitive flexible procedure. Published 21 Sep 2026.
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