Metro Go - Technical Services

Tyne and Wear Passenger Transport Executive T/A Nexus

Value: £8m
Stage: Early notice
Where: North East
Lots: 1
Suitable for SMEs: Yes, says the buyer
Contract: 1 Apr 2027 – 31 Mar 2035

In plain English

Nexus wants a technical consultancy partner to help specify, design and deliver a new digital command and control system, control room and disaster recovery suite for the Tyne and Wear Metro, covering surveys, functional specifications, safety governance, a digital twin, human factors work and support through procurement and into service. The work runs from April 2027 to March 2035, is worth around £8m, and is instructed through task orders, with the first two awarded at contract start.

Good fit for: Rail signalling and systems engineering consultancies with control room design experience.

Watch out: Single lot covering a very broad scope, from signalling verification to building design and environmental mitigation — hard for one small firm to cover alone; Eight-year contract worth about £8m; Two-stage process: you must pass a shortlisting/selection stage in late 2026 before being invited to tender; Safety governance must be delivered in line with the Common Safety Method, plus interface with regulators

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

The scope of the MetroGo Technical Services Contract is to assist Nexus with the development of the specification for the new Digital Command and Control system, Control Room and all associated peripheral systems; providing Safety Governance in line with CSM, ensuring its integration into the existing system, process and procedures. The aim of this element of MetroGo is for NEXUS to successfully procure and deliver a digital replacement for the existing system, including its installation, commissioning, and optimisation. The scope will be instructed through a series of Task Orders, there will be two Task Orders awarded with the contract. The Scope of the Technical Services Contract will include: • Correlation and Condition Survey of the existing system • Production of the Concept of Operations • Production of a Functional Specification and Technical Tender Documentation for a new Digital Command and Control System • Verifying and Validating the existing Nexus Signalling system, • Identify all interfacing systems • Creating of a digital twin for the existing system • Guidance, Navigation and Process development of organisational change • The design of a new Integrated Transport Control Centre • The design of a new Disaster Recovery Suite and associated building modifications. • Ergonomic and Human Factors Assessments for all interactions with the Proposed System and the migration to it. • Specification and Requirements for the Train Fleet • Specification and Requirement for Radio systems and infrastructure • Provision of a Regulatory Body and Legislator interface • Requirements and options for Data Storage and Security. • Any associated Environmental, Ecological mitigation or management, such as Biodiversity Nett Gain and Carbon offset. • Provision of Specialist inp…

Read the official notice

Procedure: Competitive flexible procedure. Published 22 Sep 2026.

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