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Open tender · Notice 103905-2026

Future Smart Metering Programme for AMP8 and Beyond

Thames Water Utilities Limited

Value
£1.3bn
Closes
4 Dec 2026 (26 days)
Where
East of England, London
Lots
2
Suitable for SMEs
Not stated
Contract
1 Apr 2028 – 31 Mar 2035

Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.

In plain English

Thames Water wants suppliers to run its smart water meter programme across London and the East of England, with contract dates running from 1 April 2028 to 31 March 2035. Lot 1 covers expanding smart metering and replacing meters as they reach end of life, on an 'as a service' basis; Lot 2 covers managing the existing smart meters, scaling down over time.

Good fit for: Large smart metering and water meter service providers able to run a multi-year, outcome-based programme.

The catch (with the notice's own words):
  • Two-stage process: pre-qualification first deadline for asking for access to the PSQ & submitting of the PSQ is 3rd December 2026 at 12 noon.
  • Contract may run to AMP12 with extensions There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12.
  • Buyer may change how bids are scored Thames Water reserves the right to refine the award criteria.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 3rd December 2026 at 12 noon.

Getting the documents

forms.cloud.microsoft/e/f0FaXH9K1P (linked from the notice).

Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 2 Nov 2026.

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