Open tenders / Consultancy & research
Open tender · Notice 096300-2026
Customer Survey Research Partner
- Value
- £1.8m
- Closes
- 9 Nov 2026 (26 days)
- Where
- London
- Lots
- 1
- Suitable for SMEs
- Not stated
- Contract
- 1 Apr 2027 – 31 Mar 2030
Dynamic purchasing system (DPS): joining puts you on an approved list for future contracts. It's the entry ticket, not guaranteed work.
In plain English
Peabody Trust wants a research partner to run its annual Tenant Satisfaction Measures survey and monthly transactional surveys across its housing services from 1 April 2027 to 31 March 2030, worth up to £1,750,000. The contract is being awarded via the Government's RM6216 Research and Insights Dynamic Purchasing System.
Good fit for: Market research and customer insight agencies experienced in tenant or social housing satisfaction surveys.
- Must already be on (or join) the RM6216 Research and Insights DPS
through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights
- Survey must follow the Regulator of Social Housing's prescribed methodology
must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU
Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 12 Oct 2026.
Similar open tenders
- Understanding the V&A's Impact on the Creative Industries · Victoria and Albert Museum · closes 19 Oct
- Determination of levels of PFAS in (+ migrating from) Food Contact Materials FCM · Food Standards Agency · closes 19 Oct
- On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services · South West Smart Applications Limited · closes 19 Oct
- Staff Survey and Employee Experience Platform · York St John University · closes 19 Oct
- Climate Action Support 2026-2027 · Highlands and Islands Enterprise · closes 19 Oct
Want tenders like this, matched to your firm?
Winnable emails the few new tenders that fit you each weekday, with the catch spelled out. £29/month after a 14-day free trial (card needed to start, nothing charged during it).