Open tenders / Transport & taxis
Open tender · Notice 100854-2026
SWB - Supportive Discharge Transport Service
Sandwell and West Birmingham Hospitals NHS Trust
- Value
- £250k
- Closes
- 23 Nov 2026 (15 days)
- Where
- West Midlands
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Feb 2027 – 31 Jan 2030
In plain English
Sandwell and West Birmingham Hospitals NHS Trust, buying for the Black Country NHS trusts (the Dudley Group NHS Foundation Trust is an optional beneficiary), wants a timed transport service to take vulnerable, often frail or elderly patients home from hospital. The service includes a short check that they are safe at home and ad-hoc stops such as a pharmacy; the estimated value is £250,000 for an initial three years from 1 February 2027, with an option to extend by up to 2 more years.
Good fit for: Patient transport or community transport operators with suitable vehicles and experience caring for frail or elderly passengers.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
This Tender process is being undertaken on behalf of the Black Country ICS Trusts (The Authority/Authorities) as named below: • Sandwell & West Birmingham NHS Trust • The Dudley Group NHS Foundation Trust (optional beneficiary) A bespoke solution is required to support patients who rely on a supportive and specifically-timed transport service to co-ordinate complex discharge plans – for example, to be sure to have returned home at a specific time for a same-day social care assessment. Before the inception of a bespoke transport solutions for this patient cohort, patients were facing delays and system resource was wasted through delays in the standard patient transport offer. By nature, this bespoke service supports those who are vulnerable, and often frail / elderly, and such a service also requires a short additional period to ensure the person is safe and well at their destination – for example, ensuring the heating is on and that they have access to food and fluids until the care agency attend. Finally, the ability to include ad-hoc journeys e.g. travelling via a pharmacy to collect discharge medications, before collecting the person and taking them home, represents improved patient experience, reduction in risk and facilitates timely discharges, which might otherwise add hours or even days to a person’s hospital stay. The Trust is committed to providing a high quality, patient focussed service. This specification reflects the overall requirements of the Trust’s requirements for a supportive transport service, for patients to be conveyed in appropriate vehicles and for their discharge arrangements to be reliably co-ordinated between system partners. The initial contract period is estimated to be 01/02/2027 to 31/09/2030 (3 years) with the option to extend for up to…
Getting the documents
health-family.force.com/s/Welcome (linked from the notice).
Procedure: Open procedure (Open: anyone can bid, in one stage). Published 26 Oct 2026.
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