Open tenders / Building maintenance & repairs
Planned procurement · Notice 101548-2026
Telecare and Assistive Technology Service
- Value
- £3.5m
- Stage
- Early notice
- Where
- North West
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Jun 2027 – 1 Jun 2032
In plain English
Cumberland Council wants a supplier to run its Telecare and Assistive Technology service, covering personal alarms, falls detectors, monitoring and wider digital care technology to help people live independently at home. It would start on 1 June 2027 for 5 years, with options to extend by 2 x 12 months, worth an estimated £450,000 - £500,000 a year and up to £3,500,000 (excluding VAT) over the full 7 years.
Good fit for: Telecare, alarm monitoring and assistive technology providers able to supply, install and monitor equipment for adult social care.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Cumberland Council is procuring a new Telecare and Assistive Technology Service under the Procurement Act 2023 and it is a Light Touch Service. Telecare and Assistive Technology (TEC) refers to a range of technology-enabled solutions designed to support people to live safely, independently and with greater confidence within their own homes and communities. TEC can include traditional telecare services such as personal alarms, falls detectors and monitoring services, as well as a wider range of assistive technologies including medication reminders, environmental sensors, GPS location devices, remote monitoring solutions and other digital technologies that help people manage risks, maintain independence and improve their overall wellbeing. Through the recommissioning of this service, the Council aims to strengthen its Technology Enabled Care offer, increase the use of preventative support, improve outcomes for residents and ensure that technology becomes a core component of assessment, support planning and ongoing care delivery. It is proposed that the new service will start from 1 June 2027 for an initial period of 5 years, with the option to extend for an additional 2 x 12 months. The new service will have an estimated value of £450,000 - £500,000 (excluding VAT) per annum, with a Total Maximum Contract Value of £3.5m (excluding VAT) over the 7-year contract. Use of extension periods is at the absolute discretion of the council.
What happens next
This is an early notice: the buyer is planning a tender, and its documents come when the tender is published. Read the official notice for the details.
Procedure: not stated. Published 27 Oct 2026.
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