Open tender · Notice 102403-2026
Court Appointed Intermediary Services - Framework Re-Opening April 2026
- Value
- £20m
- Closes
- 12 Nov 2026 (4 days)
- Where
- UK-wide
- Lots
- 1
- Suitable for SMEs
- Not stated
- Contract
- Not stated – 31 Mar 2029
Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.
In plain English
The Ministry of Justice is re-opening its approved-supplier list for Court Appointed Intermediary Services, with an estimated value of £20,000,000, running to 31 March 2029. Intermediaries help vulnerable defendants, parties and witnesses communicate in courts and tribunals in England and Wales and tribunals in Scotland. A place on the list is the entry ticket to future work, not guaranteed work, and bids close on 12 November 2026.
Good fit for: Qualified intermediary providers or practitioners who assess communication needs and support vulnerable people in court hearings.
- Excludes witness work in criminal cases
All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the PCR2015 light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS.
Getting the documents
ministryofjusticecommercial.bravosolution.co.uk/web/login.html (the buyer's own site, usually free to register).
Procedure: Open procedure (Open: anyone can bid, in one stage). Published 29 Oct 2026.
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