- Value
- £126m
- Closes
- 25 Nov 2026 (17 days)
- Where
- London, South East
- Lots
- 3
- Suitable for SMEs
- Not stated
- Contract
- 1 Apr 2027 – 31 Mar 2030
Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.
In plain English
Thames Water wants suppliers to restore roads, pavements and private verges after it carries out repairs, maintenance, mains renewals and meter installations on its clean water network across London and the South East. This is a framework, meaning a list of approved suppliers, with an estimated value of £126,000,000 and a contract period from 1 April 2027 to 31 March 2030; a place on it is the entry ticket to future work, not guaranteed work.
Good fit for: Established highway reinstatement and street works contractors with a base in the Thames Water region and a team able to work weekends.
- Must have a base in the Thames Water area
suppliers will need to have a point of presence within the Thames Water region, ideally in the operational areas they are interested in bidding for
- Must link up with Thames Water's IT systems
suppliers will be expected to integrate with Thames Water's technology in managing the lifecycle of each reinstatement job and providing near real time management information
- Weekend working expected
There will also be an expectation of work occurring across weekends.
- Must follow street works law and avoid overstay charges
All operations must comply with the New Roads and Street Works Act 1991 (NRSWA) and local highway authority specifications.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water is seeking to appoint qualified suppliers to deliver comprehensive reinstatement services across its clean water network asset base. Following operational interventions including reactive repairs, planned maintenance, mains renewals, and meter installations, the successful suppliers will assume responsibility for restoring all disrupted highways, footways, and private verges. The scope demands end-to-end workflow execution, spanning initial site assessment, backfilling, sub-base preparation, and final surface courses, alongside seamless integration with the utility's digital management systems. All operations must comply with the New Roads and Street Works Act 1991 (NRSWA) and local highway authority specifications. Suppliers must demonstrate robust capabilities in dynamic street works permitting to eliminate Section 74 overstay charges. Thames Water is seeking to appoint experienced reinstatement suppliers to deliver safe, compliant, efficient and customer-focused reinstatement services across its three operational regions. The objective of this procurement is to establish a high-performing reinstatement service that minimises time on the highway, improves customer and stakeholder experience, enhances compliance with streetworks legislation and delivers consistently high-quality reinstatements. Thames Water is seeking suppliers who can work collaboratively to drive operational efficiency, improve planning and coordination, reduce defects and support the achievement of industry-leading…
Getting the documents
forms.cloud.microsoft/e/VVZNkf4aPf (linked from the notice).
Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 30 Oct 2026.
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