Open tender · Notice c32f774f-8897-4558-8ded-6c499500b751
Court Appointed Intermediary Services - Framework Re-Opening October 2025
- Value
- Value not stated
- Closes
- 12 Nov 2026 (4 days)
- Where
- North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Wales, Scotland
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Feb 2027 – 31 Mar 2029
Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.
In plain English
The Ministry of Justice is re-opening its approved-supplier lists for court-appointed intermediaries, who help vulnerable defendants, parties and witnesses communicate in courts and tribunals across England and Wales, plus tribunals in Scotland. A place on either list is the entry ticket to future work, not guaranteed work; the contract period runs from 1 February 2027 to 31 March 2029 and the bid deadline is 12 November 2026.
Good fit for: Qualified communication intermediaries or agencies that recruit, train and manage them, whether sole practitioners or national providers.
- Can only join one of the two lists, not both
a service provider may not hold a place on both the MASP and ASP frameworks simultaneously
- Larger list needs national capacity for many bookings
ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally
- Smaller list needs experienced, qualified intermediaries
The ASP framework seeks experienced and qualified intermediaries to support bookings on demand.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS. Additional information: The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP). The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capa…
Getting the documents
The notice doesn't say where the documents are. Ask the buyer at hmctscommercial@justice.gov.uk, or read the official notice for how to take part.
Procedure: Open procedure (above threshold). Published 29 Oct 2026.
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