Open tender · Notice 092398-2026
Unified Customer Contact and Force Control Room Solution
- Value
- £15m
- Closes
- 16 Nov 2026 (32 days)
- Where
- Yorkshire and the Humber
- Lots
- 1
- Suitable for SMEs
- Not stated
- Contract
- 1 Oct 2027 – 30 Sep 2032
In plain English
York and North Yorkshire Combined Authority, acting on behalf of North Yorkshire Police, wants a single supplier to provide a Unified Customer Contact and Force Control Room Solution covering call handling and command-and-control technology. The contract runs from 1 October 2027 to 30 September 2032, valued at up to £15,000,000.
Good fit for: Specialist suppliers of police/emergency services command-and-control or contact centre technology and integrated telecommunications systems.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 30 Sep 2026.
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