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Open tender · Notice 101582-2026

SBC1026 For the Provision of CCTV Operatives

Stevenage Borough Council

Value
£2.5m
Closes
30 Nov 2026 (22 days)
Where
East of England
Lots
1
Suitable for SMEs
Not stated
Contract
1 May 2027 – 30 Apr 2030

In plain English

Stevenage Borough Council wants a single contractor to staff the Hertfordshire CCTV Partnership control room in Stevenage, monitoring cameras 24 hours a day, seven days a week, all year. The contract is estimated at £2,500,000 and runs for an initial 3 years from 1 May 2027, with options to extend to a 4th and 5th year; bids are due by 30 November 2026.

Good fit for: An established security or CCTV monitoring company with SIA-licensed control room staff and experience running 24/7 operations.

The catch (with the notice's own words):
  • Needs SIA, NSI Gold, BS7958 and TEA2 accreditations The contract is subject to the following accreditations/licenses: SIA accreditation / NSI Gold / BS7958 / TEA2
  • Minimum turnover of £1 million a year Bidders must have a minimum annual turnover of £1million
  • Current staff may transfer to you under TUPE TUPE does apply to this contract.
  • Social Value offer must be submitted on a separate portal You will need to access the Social Value Portal as well to submit your Social Value offer by the same deadline.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

Stevenage Borough Council is currently out to procurement for PROVISION OF CCTV OPERATIVES FOR THE HERTFORDSHIRE CCTV PARTNERSHIP CONTROL ROOM The requirement is for a single contractor to provide a monitoring service within the CCTV control room based in Stevenage on a 24 hour, seven days a week, 365 days a year basis, reporting to the Council’s CCTV Operations Manager. The current CCTV control room is state of the art, only being built in 2020 and having just completed an operating system upgrade at the end of 2025. In 2025/26 the CCTV systems recorded over 6,000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service. The contract period shall run for an initial 3 years with an option to extend to a 4th and 5th year. TUPE does apply to this contract. TUPE Employee Liability information is currently being worked on. Bidders are to return a completed Undertaking of Confidentiality Form found in the tender pack via correspondence so that the TUPE information can be provided as soon as it is available. The contract is subject to the following accreditations/licenses: SIA accreditation / NSI Gold / BS7958 / TEA2 Bidders must have a minimum annual turnover of £1million Details of any conditions of participation can be found within the tender documents. The use of Lots was considered for this procurement, but determined that it would not be feasible to split this contract. This procurement is an Open procedure. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home To be considered as a Tenderer you m…

Getting the documents

in-tendhost.co.uk (the buyer's own site, usually free to register).

Procedure: Open procedure (Open: anyone can bid, in one stage). Published 27 Oct 2026.

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