Open tenders / Health & social care
Open tender · Notice 089789-2026
Appropriate Adult Service.
Durham County Council
- Value
- £435k
- Closes
- 20 Oct 2026 (27 days)
- Where
- North East
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Dec 2026 – 31 Mar 2030
In plain English
Durham County Council wants a provider to run an Appropriate Adult service supporting vulnerable adults and children in police custody, mainly at the Spennymoor custody suite with occasional attendance elsewhere for voluntary interviews. Cover is 24/7 for adults and out-of-hours for children, running from 1 December 2026 to 31 March 2030, worth around £435,287.
Good fit for: Charities or small providers working in criminal justice support, advocacy or safeguarding.
Watch out: Requires round-the-clock call-out cover for adults, plus out-of-hours and bank holidays for children; Staff must be able to travel to Spennymoor and other locations at short notice
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Durham County Council has a requirement for an Appropriate Adult Service. An Appropriate Adult (AA) service is a safeguarding service used in the criminal justice system to protect the rights and welfare of vulnerable people when they are involved with the police. It exists because some people may not fully understand police procedures or be able to communicate effectively without support. The Service is delivered from a central custody suite in Spennymoor, County Durham, however on occasions Appropriate Adults may be required to attend alternative locations when a voluntary attendance interview is undertaken. The AA service currently assists custody for vulnerable adults and children on a call out basis as and when required. For adults this service is 24/7 and for children this is out of hours including bank holidays.
Procedure: Below threshold - open competition. Published 22 Sep 2026.
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