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Open tenders / Health & social care

Open tender · Notice 096823-2026

Pre Front Door Integrated Urgent Care Services

NHS Coventry and Warwickshire Integrated Care Board

Value
£204m
Closes
14 Dec 2026 (36 days)
Where
West Midlands
Lots
2
Suitable for SMEs
Not stated
Contract
1 Sep 2027 – 31 Aug 2032

In plain English

NHS Coventry and Warwickshire Integrated Care Board wants a single lead provider for each of two areas, Coventry and Warwickshire, to design, mobilise and run a full urgent care system covering NHS 111, GP out of hours, urgent treatment centres, emergency department streaming, same-day emergency care, diagnostics and community response. The contract runs for 5 years from 1 September 2027, with an option to extend for up to a further 5 years, and is worth up to £203,957,880 across both lots.

Good fit for: Large NHS trusts or major healthcare consortiums able to run a whole urgent care system, not individual clinics or small providers

The catch (with the notice's own words):
  • Must act as single accountable lead provider across the whole urgent care pathway, not just one service The ICB is not seeking a provider of isolated urgent care components.
  • Needs scale and system leadership to integrate many interdependent services and current providers Providers must therefore bring together all interdependent services, healthcare professionals and current Providers, including urgent primary care, community response, and mental health crisis interfaces, into a coherent, accountable and high-performing model.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

NHS Coventry and Warwickshire Integrated Care Board (CW ICB) are seeking expressions of interest from suitably qualified and experienced providers for the provision of a comprehensive Pre-Front Door Integrated Urgent Care (IUC) model across Coventry and Warwickshire.<br/><br/>This model requires a single, accountable Lead Provider in each of the two geographical areas: <br/>Coventry (Lot 1) and <br/>Warwickshire (Lot 2)<br/><br/>The appointed Lead Providers will be responsible for the end-to-end design, mobilisation, delivery, clinical governance and continuous improvement of a whole-system urgent care pathway spanning NHS 111 interfaces, GP out of hours, UTC/MIU, ambulance conveyance alternatives, Emergency Department front-door streaming, same-day emergency care, diagnostics, community response and neighbourhood urgent care pathways.<br/><br/>The ICB is not seeking a provider of isolated urgent care components. It is seeking an organisation with the scale, capability, and system leadership to deliver an integrated Lead Provider model. Providers must therefore bring together all interdependent services, healthcare professionals and current Providers, including urgent primary care, community response, and mental health crisis interfaces, into a coherent, accountable and high-performing model.<br/><br/>Contract Length is expected to be 5 years, commencing 1st September 2027 with the Commissioner having the option to extend the Contract for up to a further 5 years.<br/><br/>Further details are provided in VI.3

Read the official notice Tender documents

Getting the documents

atamis-1928.my.site.com/s/Welcome (the buyer's own site, usually free to register).

Procedure: Open procedure (Open: anyone can bid, in one stage). Published 14 Oct 2026.

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