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Open tenders / IT & software

Open tender · Notice 100397-2026

Microsoft Business Central Delivery and Support Partner

Department for Education

Value
£13.5m
Closes
17 Nov 2026 (9 days)
Where
UK-wide
Lots
1
Suitable for SMEs
Not stated
Contract
3 May 2027 – 2 May 2030

In plain English

The Department for Education wants a Microsoft partner to support, maintain and develop its core finance system, Microsoft Dynamics 365 Business Central, including 2nd and 3rd line support, code development and work with third-party suppliers. The contract is estimated at £13,455,016 and would run from 3 May 2027 to 2 May 2030, with a first-stage questionnaire due by 4pm on 17 November 2026.

Good fit for: An established Microsoft Business Central partner with Business Applications accreditation and a managed support team.

The catch (with the notice's own words):
  • Must be an accredited Microsoft partner suitably qualified and accredited Microsoft Solutions Partner with Microsoft Business Applications accreditation
  • Two-stage process: questionnaire first Suppliers are required to complete and submit their PSQ response through the portal no later than 4pm on 17th November 2026.
  • Must take on third-party licences and support This includes management and coordination of associated software licences, maintenance agreements and support arrangements relating to relevant third-party products and services.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

The Department for Education (DfE) is seeking to appoint a suitably qualified and accredited Microsoft Solutions Partner with Microsoft Business Applications accreditation to provide specialist support, maintenance, development, enhancement and consultancy services for the Department's core finance platform, Microsoft Dynamics 365 Business Central. The service encompasses the provision of comprehensive support and management of the Department's Microsoft Dynamics 365 Business Central environment and associated Microsoft technology estate. This includes, but is not limited to, 2nd and 3rd line support services, incident, problem and change management, platform maintenance, code development and deployment, system enhancements, release management, technical consultancy and continuous service improvement activities. The successful supplier will be responsible for supporting and developing the wider Business Central ecosystem, including Microsoft SQL Server databases, integrations, Microsoft Power Platform solutions. They shall maintain the skills, knowledge, and capability to support, develop, enhance, and maintain Microsoft Power Platform solutions, Azure Logic Apps, Microsoft Copilot capabilities, custom applications, workflows, and associated Microsoft technologies, in support of business requirements specified by the Buyer. Responsibility for the design and ownership of end-to-end business processes shall remain with the Buyer. The supplier will also provide technical architecture support, code development as commissioned by Buyer, disaster recovery planning and testing, business continuity support, performance optimisation, security and assurance activities, documentation and knowledge transfer. The supplier will assume responsibility for supporting and maintaining ex…

Read the official notice Tender documents

Getting the documents

education.app.jaggaer.com/web/login.html (the buyer's own site, usually free to register).

Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 23 Oct 2026.

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