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Open tenders / IT & software

Open tender · Notice 082222-2026

Customer Engagement Platform (CEP) Framework

Scottish Enterprise

Value
£29.2m
Closes
8 Oct 2026 (14 days)
Where
Scotland
Lots
1
Suitable for SMEs
Not stated
Contract
Not stated

What the buyer says

Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a call-off for their own specific requirements as outlined.

Procedure: Open procedure. Published 28 Aug 2026.

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