Planned procurement · Notice 083517-2026
Integrated Core Systems (ICS)
- Value
- £19.3m
- Stage
- Early notice
- Where
- North West
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Jun 2029 – 31 May 2036
In plain English
North West Ambulance Service NHS Trust wants a unified Computer Aided Dispatch (CAD) and Electronic Patient Record (EPR) system covering the whole patient and incident journey, from call intake through dispatch, clinical handover and reporting. The contract runs from 1 June 2029 to 31 May 2036 and is valued at £19,300,000.
Good fit for: Specialist software providers with experience in ambulance or emergency-service CAD/EPR systems.
- Must meet NHS security and information governance standards
- Large-scale system covering full patient and incident lifecycle, likely needing significant technical capability
- Competitive flexible procedure, so the buyer may run a multi-stage or negotiated process
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
A unified, resilient CAD and EPR platform that manages the full patient and incident lifecycle from call intake through each care scenario including hear and treat, dispatch, see and treat and see and convey, clinical handover and post event reporting while meeting NHS security, information governance and availability expectations. The joint solution must minimise duplication, improve clinical safety, and provide real time information flow between control room operations and all care scenarios and locations.
Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 3 Sep 2026.
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