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Open tender · Notice 084272-2026

Water Saving Devices

United Utilities Water Limited

Value
£15m
Closes
20 Nov 2026 (12 days)
Where
North West
Lots
2
Suitable for SMEs
Yes, says the buyer
Contract
23 Dec 2026 – 23 Dec 2028

Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.

In plain English

United Utilities wants suppliers to provide water efficiency devices and flow regulators, including storage, stock management, order fulfilment and delivery, plus a UU-branded customer water usage survey and ordering platform under Lot 1. It's a list of approved suppliers covering the North West, running from 23 December 2026 to 23 December 2028, worth around £15m in total.

Good fit for: Suppliers or distributors of water-saving products and plumbing fittings, with fulfilment capability; Lot 2 suits flow regulator makers.

The catch:
  • Suppliers must hold relevant product approvals and provide regulatory compliance and assurance evidence
  • Must show supply chain resilience and ability to scale for bulk orders and campaigns
  • Secure handling of customer data where applicable
  • Lot 1 also requires building and running a branded customer survey and ordering platform

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

United Utilities is seeking to establish a framework for the supply, storage, stock management, fulfilment and delivery of water efficiency devices and flow regulators. The framework will support United Utilities’ AMP8 and AMP9 water demand reduction commitments, including reductions in domestic Per Capita Consumption and non-household business demand. The requirement is divided into two lots: Lot 1 covers water efficiency devices, associated fulfilment services and a UU-branded customer water usage survey and ordering platform; Lot 2 covers flow regulators in agreed sizes, flow rates and specifications. Appointed supplier(s) must be able to provide compliant, reliable and scalable products and services that support planned programmes, customer campaigns, bulk orders and changes in operational demand. Suppliers must demonstrate product quality, regulatory compliance, supply chain resilience, accurate reporting, effective stock management and appropriate customer support. This includes relevant approvals and assurance evidence, secure handling of customer data where applicable, and the ability to respond flexibly as programme volumes and priorities evolve. The overall objective is to secure a robust, value-for-money supply arrangement that enables United Utilities to deliver water efficiency activity at scale, maintain continuity of supply, protect customer experience and contribute to measurable reductions in water consumption across the North West.

Getting the documents

uk.eu-supply.com (the buyer's own site, usually free to register).

Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 7 Sep 2026.

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