Open tender · Notice 090140-2026
Chiltern Rail - Train Planning & Rostering System Replacement
Chiltern Rail Limited
- Value
- £6.5m
- Closes
- Not stated
- Where
- London
- Lots
- 2
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 14 Jun 2027 – 14 Jun 2032
In plain English
Chiltern Rail wants supplier-hosted software, plus implementation and ongoing support, to replace its train planning system (Lot 1) and its staff rostering system (Lot 2). The contract runs from June 2027 for five years, with an option to extend by up to two more years, and is worth £2.5m-£6.5m in total.
Good fit for: Specialist rail planning or workforce rostering software vendors offering a fully hosted, managed service.
Watch out: Suppliers must host and run the system themselves, covering security, business continuity and disaster recovery; Full scope includes data migration, integration with other operational systems, testing, training and exit help; Sector-specific needs such as traincrew diagramming and fatigue/risk assessment
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Chiltern Rail is seeking to procure supplier-hosted software solutions and associated services to replace its existing Train Planning and Rostering systems. The procurement is divided into two Lots: Lot 1 - Train Planning System; and Lot 2 - Rostering System. Lot 1 is for the provision, implementation, hosting, support and maintenance of a Train Planning System. The solution is required to support train planning and diagramming activities, including the creation, import, editing, validation, management and publication of timetables, schedules, rolling stock diagrams and traincrew diagrams. The solution must support planning data management, timetable change management, scenario modelling, auditability, version control, reporting, user permissions and secure data exchange with relevant operational and business systems. Lot 2 is for the provision, implementation, hosting, support and maintenance of a Rostering System. The solution is required to support base, weekly and daily rostering for relevant staff groups, including traincrew, station staff and fleet/engineering staff. The solution must support roster creation, validation, publication and management, allocation of staff to duties, management of leave, overtime, shift swaps, fatigue and risk assessment, identification of uncovered turns and roster coverage gaps, employee self-service, reporting, auditability, user permissions and secure data exchange with relevant operational and business systems. For each Lot, the successful supplier will be required to provide a fully managed, vendor-hosted solution. This includes the software, hosting, configuration, implementation, data migration, integration, testing, training, change management, documentation, support, maintenance, updates, service management, information secu…
Procedure: Competitive flexible procedure. Published 23 Sep 2026.
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