Planned procurement · Notice 091684-2026
Preliminary Market Engagement for the provision of Social Care Provider Management Software
- Value
- Value not stated
- Stage
- Early notice
- Where
- West Midlands
- Lots
- 1
- Suitable for SMEs
- Not stated
- Contract
- 1 Jun 2027 – 1 Jun 2030
In plain English
Warwickshire County Council is exploring the market for a Social Care Provider Relationship Management software tool to help it track and manage its relationships with local social care providers, covering records, risk tracking, quality data and reporting. This is preliminary market engagement only, not a live tender, intended to inform whether a future procurement would go ahead, with a possible contract period from 1 June 2027 to 31 May 2030.
Good fit for: Software suppliers offering provider or relationship management systems for social care or similar sectors.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
Warwickshire County Council is exploring the potential commissioning of a Social Care Provider Relationship Management Tool to strengthen how the Council engages with, understands and manages its local social care provider market. The Council works with a wide range of social care providers across different service areas, including regulated and non-regulated provision. Effective provider relationship management is essential to supporting market sustainability, understanding provider capacity and pressures, improving communication, monitoring risks, and ensuring that commissioned services continue to meet local needs and statutory responsibilities. At present, information about providers, quality, performance, risks, engagement activity and market intelligence may be held across different systems, teams and processes. This can make it more difficult to maintain a single, consistent view of provider relationships and to use information proactively to support commissioning, contract management, quality assurance and market shaping activity. The Council is therefore interested in understanding whether there are digital tools available that could help provide a more coordinated, efficient and intelligence-led approach to provider relationship management. This may include functionality such as provider records, contact management, engagement logs, risk and issue tracking, quality and performance information, market intelligence, reporting, dashboards, and integration with existing Council systems where appropriate. The purpose of this preliminary market engagement is to understand the range of solutions available, how they are currently being used in social care or comparable sectors, the extent to which they could meet the Council’s requirements, likely implementation consi…
What happens next
This is an early notice: the buyer is planning a tender, and its documents come when the tender is published. Read the official notice for the details.
Procedure: not stated. Published 29 Sep 2026.
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