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Open tenders / Health & social care

Open tender · Notice 092080-2026

Engagement, Customer Feedback and Co-production Support for Adult Social Care

City of York Council

Value
£75k
Closes
21 Oct 2026 (6 days)
Where
Yorkshire and the Humber
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
9 Nov 2026 – 8 May 2028

In plain English

City of York Council wants a provider to help Adult Social Care improve how it engages people, gathers customer feedback and co-produces services with people who have lived experience, as part of an improvement programme following a CQC assessment. The contract is worth around £75,000 and runs from 9 November 2026 to 8 May 2028.

Good fit for: Small consultancies or specialist organisations experienced in co-production, engagement and feedback work in health and social care.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

City of York Council Adult Social Care (ASC) is undertaking a programme of improvement following the recent assessment by the Care Quality Commission. ASC is seeking to commission a provider to support improvements in engagement, customer feedback and co-production. This will include working with people with lived experience to understand the current landscape and co-produce a more sustainable and effective approach to engagement and participation.

Procedure: Below threshold - open competition (Open: anyone can bid (a lower-value contract with lighter rules)). Published 29 Sep 2026.

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