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Open tender · Notice 095559-2026

Procurement of an HR and Payroll System

Look Ahead Care and Support Limited

Value
£1.5m
Closes
20 Nov 2026 (36 days)
Where
North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
10 Mar 2027 – 9 Mar 2030

In plain English

Look Ahead Care and Support wants a supplier to implement and run a replacement HR system and managed UK payroll service, covering workforce admin, payroll and pensions, recruitment, compliance, employee relations and reporting, with data migration from the current iTrent system. The contract runs from 10 March 2027 to 9 March 2030, worth an estimated £1,500,000.

Good fit for: HR and payroll software providers able to deliver a full-scope managed HRIS and payroll service with complex integrations and data migration.

The catch (with the notice's own words):
  • Must integrate with multiple named third-party systems Unit4, Neuven bank and agency portal, identity provider, Active Directory and single sign-on, pension providers, Learning Pool
  • Must support DBS checking integration dedicated DBS integration and tracking, expiry alerting, evidence capture, employee document management
  • Must migrate data from the incumbent iTrent system Data migration from the incumbent iTrent system, cleansing, reconciliation, testing, training, cutover, hypercare
  • Separately priced options required for extra scope like rostering and Learning Pool replacement Tenderers must provide separately priced options where requested in the Cost Schedule, including integrated or natively supported rostering

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

The scope of the tender is to identify a suitable supplier for the implementation and ongoing support of a replacement HR system and managed UK payroll service for Look Ahead Care, Support & Housing. The required solution must support the full employee lifecycle, workforce administration, managed payroll and pensions administration, recruitment, onboarding, compliance, employee relations, reporting, integrations, data migration, implementation and transition to business as usual. Unless expressly identified as a separately priced option or Phase 2 requirement, Tenderers should assume that all items listed in this section form part of the core day-one scope and must be included within the tendered solution and commercial response. • Core HR and workforce administration: employee records, organisational structure, position and employee references, contracts and terms, multiple concurrent engagements per individual, establishment management and post control, including budgeted posts, position management, organisational hierarchy, approval workflows and reporting-line management. • Payroll and pensions: fully managed UK payroll service, including statutory filing, year-end activity, managed pensions administration, auto-enrolment, opt-outs, contribution submissions, provider returns, pension query support, statutory payments, salary sacrifice, attachment of earnings, off-cycle or emergency payments, payroll queries, Average Holiday Pay and NMW/NLW compliance calculations. • Absence management: sickness, annual leave, family leave, sabbaticals, AWOL, authorised absence, return-to-work processes and associated workflow, reporting and audit requirements. Fully customisable T&Cs in line with either Organisation policy or TUPE-in policy • Recruitment, onboarding, compliance and …

Procedure: Open procedure (Open: anyone can bid, in one stage). Published 9 Oct 2026.

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