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Open tender · Notice 097745-2026

The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

South Yorkshire Mayoral Combined Authority

Value
£300k
Closes
16 Nov 2026 (8 days)
Where
Yorkshire and the Humber
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
11 Jan 2027 – 31 Mar 2030

In plain English

South Yorkshire Mayoral Combined Authority wants a supplier to provide and run an online platform for its new e-bikes scheme, covering a branded website, subscriptions and payments, customer checks, bike tracking and allocation, customer service and reporting. The contract is estimated at £300,000 and runs from 11 January 2027 to 31 March 2030; bids close on 16 November 2026 at noon.

Good fit for: A software or technology firm that builds subscription, customer service and GPS or asset-tracking platforms.

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including: - Branded White-Labelled Website - Subscription and Payment Management - Customer Qualification and Checks - Insurance and Theft Management - Asset Tracking and Bike Allocation - Customer Order Ticketing - IoT (Internet of Things) Integration, including GPS Tracking - Data Collection - Customer Service and Customer Relationship Management (CRM) - Legal and Compliance - Management Information, Reporting and Analytics

Getting the documents

procontract.due-north.com (the buyer's own site, usually free to register).

Procedure: Open procedure (Open: anyone can bid, in one stage). Published 16 Oct 2026.

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