Open tender · Notice 100068-2026
Provision of Digital Customer Engagement Platform
- Value
- £200k
- Closes
- 25 Nov 2026 (17 days)
- Where
- Wales
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 4 Jan 2027 – 22 Dec 2028
In plain English
Codi Group Ltd wants a supplier to provide a digital customer engagement platform, an online tool for working with customers so they can influence the business. The contract runs from 4 January 2027 to 22 December 2028, with an estimated value of £200,000, and bids close on 25 November 2026 at 2:00pm.
Good fit for: A software or digital engagement platform provider with experience in online customer consultation tools.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies.
Getting the documents
etenderwales.ukp.app.jaggaer.com (the buyer's own site, usually free to register).
Procedure: Below threshold - open competition (Open: anyone can bid (a lower-value contract with lighter rules)). Published 22 Oct 2026.
What similar contracts went for
Similar contracts went for £57k to £494k (5 since 2025; 3 won by small firms).
| Contract | Won by | Value | Awarded |
|---|---|---|---|
| Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software Thameslink Southern Great Northern Limited (TSGN) | Access UK Ltd | £494k | 15 Sep |
| Digital Platform for Resident Engagement Clarion Housing Group | Ebrik Limited SME | £120k | 18 Jun |
| Digital Citizen Engagement Platform via G-cloud 14 City of Doncaster Council | Delib Ltd SME | £57k | 2 Jun |
| Digital Engagement Platform - Communications App (Provision of) City of Sunderland College | Pebble Learning Ltd. SME | £86k | 2 Apr |
| Provision of a General Practice Patient Engagement Digital Platform NHS Dorset Integrated Care Board | Huma Therapeutics Limited | £116k | 29 Oct |
From the award notices on Find a Tender and Public Contracts Scotland. Values are as each notice states them and cover the contract's whole term: most notices give the value before VAT, but about one in seven gives only a figure including VAT. AI picked these as the same kind of work and can be wrong, so check what each one included before you price.
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