Planned procurement · Notice 102292-2026
Cloud-based income management software solution
- Value
- £1.2m
- Stage
- Early notice
- Where
- London
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 1 Apr 2027 – 1 Apr 2030
In plain English
London Borough of Lambeth wants a cloud-based income management software system to help its housing income team spot households at risk of rent arrears, prioritise cases, send early reminders by text or letter, and report on arrears trends. The contract is estimated at £1,234,000 and is set to run from 1 April 2027 to 31 March 2030; the bid deadline and procedure are not stated.
Good fit for: Software suppliers with a rent arrears or housing income management product for councils or social landlords.
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The software will provide the following core functions: Predictive risk analysis, using rent account history and payment behaviour to identify households most likely to fall into arrears or require early intervention. Case prioritisation, helping Income Officers focus on the cases where action is most likely to prevent arrears increasing or avoid escalation. Automated early contact, including low-cost communications such as text messages or letters, to encourage payment or contact before formal intervention is required. Management information and reporting to support monitoring of arrears trends, officer activity, outcomes and service performance.
What happens next
This is an early notice: the buyer is planning a tender, and its documents come when the tender is published. The notice gives the buyer's team as corporatecontractmanagement@lambeth.gov.uk. Read the official notice for the details.
Procedure: not stated. Published 28 Oct 2026.
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