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Open tender · Notice 100435-2026

Plymouth Homecare Light Touch Framework

Plymouth City Council

Value
£312.1m
Closes
20 Nov 2026 (12 days)
Where
South West
Lots
1
Suitable for SMEs
Yes, says the buyer
Contract
10 May 2027 – 9 May 2030

Framework: winning a place puts you on an approved list for future work. It's the entry ticket, not guaranteed work.

In plain English

Plymouth City Council wants to set up a list of approved homecare providers to deliver personal care and support to adults aged 18 and over in their own homes across the Plymouth City Council area. A place on the list is the entry ticket to future work, not guaranteed work; it runs for an initial 3 years from 10 May 2027, may be reopened every three years, and could last 9 years, with an estimated value of £312,138,968.

Good fit for: CQC-registered homecare agencies able to deliver personal care across Plymouth.

The catch (with the notice's own words):
  • Must provide CQC-regulated personal care The Provider shall provide CQC-regulated personal care and associated support to meet assessed eligible needs under the Care Act 2014
  • Must cover the whole Plymouth council area Providers must be able to deliver across the agreed Plymouth geographic scope; administrative boundaries of Plymouth City Council.
  • Staff must be vetted, trained and supervised The Provider shall ensure staff are appropriately vetted, trained, supervised and competent to safely deliver the support required.
  • Must work with other framework providers and health partners Providers shall work collaboratively with the Council, health and community partners and other Homecare Framework Providers

Written with AI from the official notice. Check the notice before relying on it.

What the buyer says

Competitive tender exercise for the procurement of Plymouth Homecare Light Touch Framework. The Council is carrying out this tender process in line with the Procurement Act 2023 ("the Act") under a Light Touch contract. The Service is for adults aged 18 and over who have been assessed as requiring care and support in their own home and for whom Homecare has been identified as the appropriate service response. The relevant Commissioner will determine the support required through assessment, care and support planning, care coordination, brokerage and review. The Provider shall deliver support in accordance with the agreed plan, respond to changes in need or risk and escalate concerns appropriately. The Service may also support young people transitioning to adult services and people with end-of-life care needs, where agreed through the appropriate assessment and commissioning pathway. The Service will operate within the specified boundary zones of Plymouth City Council and subject to ordinary residence. Providers must have the operational capacity and local arrangements required to deliver Homecare across the agreed geographic scope. • Geographic Coverage: Providers must be able to deliver across the agreed Plymouth geographic scope; administrative boundaries of Plymouth City Council. • Volume Profile: Predominantly urban with low density rural and coastal terrain The Provider shall provide CQC-regulated personal care and associated support to meet assessed eligible needs under the Care Act 2014 and achieve the outcomes set out in the person's Care and Support Plan. Support shall be person-centred, strengths-based and proportionate, promoting independence, choice, dignity and wellbeing. The Provider shall ensure staff are appropriately vetted, trained, supervised and compe…

Read the official notice Tender documents

Getting the documents

supplyingthesouthwest.org.uk (the buyer's own site, usually free to register).

Procedure: Open procedure (Open: anyone can bid, in one stage). Published 23 Oct 2026.

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