Planned procurement · Notice 081648-2026
Unified Customer Relationship Management System and Contact Centre Platform
Liverpool City Region Combined Authority
- Value
- Value not stated
- Stage
- Early notice
- Where
- North West
- Lots
- 1
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 2 Nov 2026 – 31 Oct 2031
What the buyer says
** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels
Procedure: not stated. Published 27 Aug 2026.
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