Open tenders / Facilities management
Open tender · Notice 094429-2026
Provision of Residential Building Manager Services at The Makers and Otto Building Developments
Makers Management Company Ltd
- Value
- £19.8m
- Closes
- 2 Nov 2026 (18 days)
- Where
- London
- Lots
- 2
- Suitable for SMEs
- Yes, says the buyer
- Contract
- 19 Feb 2027 – 31 Mar 2032
In plain English
The Makers and Otto are asking the market for views before they appoint a company to run building and property management services at two residential developments, aiming for a "hotel-quality" service across mixed-tenure homes and commercial space. This is an early information-gathering stage only; the actual contract is expected to run from January 2027 to March 2032.
Good fit for: Residential block and facilities management firms with experience of mixed-tenure developments.
- Responses must go through the ProContract eTendering portal (free registration needed)
- Buyer expects experience managing non-social, multi-tenure residential environments and significant residential and commercial assets
Written with AI from the official notice. Check the notice before relying on it.
What the buyer says
The Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road). This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction. We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach. Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail. IMPORTANT NOTE - CONTRACTING AUTHORITY AND BUYER This procurement exercise is being hosted on the London Borough of Hackney's e-tendering portal for administrative purposes only. The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383). Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and not with the London Borough of Hackney. The London Borough of Hackney is providing the e-tendering portal solely to facilitate the administration of the procurement exercise and is not the contracting authority or legal buyer for the resulting contract.
Procedure: Competitive flexible procedure (Flexible: the buyer sets the stages, often a shortlist first, then bids). Published 6 Oct 2026.
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